Benefits, challenges and leaders’ perspective

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Social media and leadership communication:
Benefits, challenges and leaders’ perspective
Article · January 2015
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Facebook in higher education View project
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Cheng Ean Catherine Lee
Sunway Education Group
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International Journal of Arts & Sciences,
CD-ROM. ISSN: 1944-6934 :: 08(01):513–529 (2015)
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[SVOWXEXMSR[SVH[MHI[IF;;; IGSQQIVGIQGSQQIVGIERHQSFMPIWIVZMGI;SRK
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YWIJYPRIWW[MPPMRJPYIRGIXLIMVMRXIRXMSRXSYWIMX[MXLXLIMRXIRXMSRXSYWIWIVZMRKEWEQIHMEXSVSJEGXYEP
YWEKI8LYWMXMWMQTSVXERXXSGSRWMHIVFSXLTIVGIMZIHYWIJYPRIWWERHTIVGIMZIHIEWISJYWIMRTVIHMGXMRK
MRHMZMHYEPFILEZMSYVSJYWI%GGSVHMRKXS/LEPMJEERH7LIR IEGLMRHMZMHYEPoWEGXYEPW]WXIQYWEKI
MWHIXIVQMRIHF]XLIFILEZMSYVEPMRXIRXMSR[LMGLMWTVIHMGXIHF]TIVGIMZIHYWIJYPRIWWERHTIVGIMZIHIEWI
SJ YWI (EZMW EW GMXIH MR (EZMW HIJMRIH TIVGIMZIH YWIJYPRIWW EW XLI HIKVII MR [LMGL ER
MRHMZMHYEP FIPMIZIWXLEX YWMRK E TEVXMGYPEVXIGLRSPSK][SYPH IRLERGI LMW SV LIVNSF TIVJSVQERGI[LMPI
TIVGIMZIH IEWI SJ YWIMW XLI HIKVII MR [LMGL ER MRHMZMHYEP FIPMIZIW XLEX YWMRK E TEVXMGYPEVXIGLRSPSK]
[SYPHFIJVIISJTL]WMGEPERHQIRXEPIJJSVX
8%1 LEW IQIVKIH EW SRI SJXLIQSWXMRJPYIRXMEPQSHIPWMRXLI WXVIEQ SJ VIWIEVGL SJ -RJSVQEXMSR
7]WXIQ 1EPLSXVE
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Cheng Ean (Catherine) Lee 517
HSIW RSX LIPT YRHIVWXERH ERH I\TPEMR XLI EGGITXERGI SJ E XIGLRSPSK] MR E [E] XLEX TVSQSXIW XLI
HIZIPSTQIRX SJ E WXVEXIK] LEZMRK E VIEP MQTEGX SR XLI YWEFMPMX] ERH EGGITXERGI SJ XLI XIGLRSPSK]
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FILEZMSYVSJMRHMZMHYEPWSRXLIMVMRXIRXMSRSJYWMRKERI[XIGLRSPSK]MRERSVKERMWEXMSR8%1MWYWIHMR
XLMWWXYH]EWEXLISVIXMGEPJVEQI[SVOJSVMRZIWXMKEXMRKXLIEHSTXMSRSJWSGMEPQIHMEF]GSVTSVEXIPIEHIVW
EWERMRXIVREPGSQQYRMGEXMSRXSSP
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65;LEXEVIXLIX]TIWSJWSGMEPQIHMEXSSPWYWIF]PIEHIVWMRXLI[SVOTPEGI#
65;LEXEVIXLIEHZERXEKIWERHHMWEHZERXEKIWSJYWMRKWSGMEPQIHMEMRXLI[SVOTPEGI#
65;LEXMWXLITIVWTIGXMZISJGSVTSVEXIPIEHIVWSREHSTXMRKWSGMEPQIHMEEWERIJJIGXMZIMRXIVREP
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GSRHMXMSRWSVEXXMXYHIWSJXLI VIWTSRHIRXW[LMGLLEWWIZIVEPEHZERXEKIW%UYERXMXEXMZI WYVZI]MWYWIXS
GSPPIGXEPEVKIEQSYRXSJHEXE[MXL VIPEXMZIIEWI JVSQZEVMIX]SJTISTPIEXE VIEWSREFPIGSWXHIWTMXIXLI
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[EW WIRXXSXLIIQTPS]IIWSJXLIGSQTERMIWFYXEJXIVX[S[IIOWSJRS VIWTSRWIE VIQMRHIVIQEMP[EW
WIRX =IX XLI VIWTSRWI VEXI [EW WXMPP PS[ HIWTMXI VIQMRHIV IQEMP [EW WIRX %JXIV WM\ [IIOW E TVMRXIH
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I\TIVMIRGI MR7IGXMSR%EW[IPPEWERW[IVUYIWXMSRWSRPIEHIVWoYWISJWSGMEPQIHMEMRXLI[SVOTPEGI
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External
Variables
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Usefulness
Perceived
Ease of Use
Attitude
toward
Using
Behavioral
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518 The Use of Social Media in Leadership Communication: Benefits, Challenges …
&ERH VIWTSRHIRXWoTIVGITXMSRSRXLIIJJIGXMZIRIWWSJYWMRK WSGMEPQIHMEMRPIEHIVWLMTGSQQYRMGEXMSR
ERHPIEHIVWoEHSTXMSRSJWSGMEPQIHMEJSVMRXIVREPGSQQYRMGEXMSREHZERXEKIWERHHMWEHZERXEKIWSJYWMRK
WSGMEPQIHMEERHEGGITXERGISJWSGMEPQIHMEMRPIEHIVWLMTGSQQYRMGEXMSR MR7IGXMSR’8LIUYIWXMSRWMR
XLI UYIWXMSRREMVI GSRWMWX SJ QYPXMTPI GLSMGIW ERH WXEXIQIRXWXLEX VIUYMVIH VIWTSRHIRXWXSMRHMGEXIXLIMV
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VIQMRHIV IQEMP [EW WIRX XS QSXMZEXI QSVI TEVXMGMTEXMSR ,S[IZIV SRP] VIWTSRWIW [IVI YWEFPI
0SSOMRK EX E PS[ VIWTSRWI JVSQ XLI SRPMRI WYVZI] E TVMRXIH UYIWXMSRREMVI [EW XLIR HMWXVMFYXIHXS XLI
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[EWQERYEPP]EREP]WIHYWMRKHIWGVMTXMZIWXEXMWXMGW8LIWYVZI]WEQTPIGSQTVMWIHQEPI ERH
JIQEPI VIWTSRHIRXW VIWTSRHIRXW LSPH QEREKIVMEP TSWMXMSR ERH SXLIVW EVI
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ERH XLI EZIVEKI ]IEVW SJ [SVOMRK I\TIVMIRGI MW ]IEVW 8LI HIQSKVETLMG MRJSVQEXMSR SJ XLI
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Cheng Ean (Catherine) Lee 519
6IWYPXWERH(MWGYWWMSR
8]TIWSJWSGMEPQIHMEXSSPWYWIMRXLI[SVOTPEGI
*SVERW[IVMRKXLI JMVWX VIWIEVGLUYIWXMSRSRXLIX]TIWSJ WSGMEPQIHMEYWIF]PIEHIVWMRXLI[SVOTPEGI
VIWTSRHIRXW[IVI KMZIR EPMWX SJ WSGMEPQIHMEXSSPW *VSQ EPMWX SJ WM\QEMR GEXIKSVMIW SJ WSGMEPQIHME
XSSPW*MKYVIWLS[WXLEXPIEHIVWYWIJSYVX]TIWSJWSGMEPQIHMEXSSPWMRXLI[SVOTPEGI1ENSVMX]SJXLIQ
YWI WSGMEP RIX[SVOMRK WMXIW WYGL EW *EGIFSSO ERH +SSKPI JSV GSQQYRMGEXMRK [MXLXLIMV WYFSVHMREXIW
JSPPS[IHF]QMGVSFPSKKMRK8[MXXIV HSGYQIRXQEREKIQIRXWYGLEW+SSKPI(SGERH;MOM
ERH PEWXP] FPSKW 8LI VIWYPX WLS[W XLEX *EGIFSSO MW XLI XST WSGMEP RIX[SVOMRK WMXI YWI F]
1EPE]WMERPIEHIVW JSVMRXIVREP GSQQYRMGEXMSR8LMW GSYPH FI I\TPEMRIH [MXLXLI WXEXMWXMGWXLEXMRHMGEXI
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8LIRI\XUYIWXMSRVIUYMVIHXLIVIWTSRHIRXWXSMRHMGEXIXLIJVIUYIRG]SJYWEKISJWSGMEPQIHMEXSSPW
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XMQIWEHE][MXLVIWTSRHIRXW JSPPS[IHF]PIWWXLERXMQIWVIWTSRHIRXW EFSZI
XMQIWVIWTSRHIRXW ERHFIX[IIRXSXMQIWEHE]VIWTSRHIRXW 8LMWVIWYPXW
WLS[WXLEXPIEHIVWoYWEKISJWSGMEPQIHMETIVHE]MWZIV]JVIUYIRX
*MKYVI*VIUYIRG]SJ9WEKISJ7SGMEP1IHMEF]0IEHIVWTIV(E]
520 The Use of Social Media in Leadership Communication: Benefits, Challenges …
;LIREWOIHEFSYXXLIX]TIWSJGSRXIRXGSQQYRMGEXIHF]XLIPIEHIVW[MXLXLIIQTPS]IIWZMEWSGMEP
QIHMEXLIVIWYPXMR*MKYVIWLS[WXLEXQENSVMX]SJXLIGSRXIRXMW[SVOVIPEXIHQEXXIVW ,S[IZIV
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*SVERW[IVMRKVIWIEVGLUYIWXMSRX[SSRXLIEHZERXEKIWERHHMWEHZERXEKIWSJYWMRKWSGMEPQIHMEMR
XLI [SVOTPEGI EPMWX SJ EHZERXEKIW ERH HMWEHZERXEKIW [IVI KMZIRXSXLI VIWTSRHIRXW 8LI VIWTSRHIRXW
RIIHXSXMGOXLIXSTXLVIIGLSMGIW*VSQ*MKYVIXLIXSTXLVIIFIRIJMXWSJPIEHIVWYWMRKWSGMEPQIHMEMR
XLI [SVOTPEGI EVI UYMGO ERH MRWXERX JIIHFEGO VIWTSRHIRXW JPI\MFPI ERH GSRZIRMIRX
VIWTSRHIRXW ERH IEW]GSRXEGX[MXLPIEHIVWSVIQTPS]IIWVIWTSRHIRXW 3XLIVEHZERXEKIWMRGPYHI
IPMQMREXI XMQI ERH WTEGI GSRWXVEMRXW VIWTSRHIRXW GPSWIV VIPEXMSRWLMT [MXL PIEHIVWIQTPS]IIW
VIWTSRHIRXW TIVWSREPMWIH GSQQYRMGEXMSR ERH JVIUYIRX GSQQYRMGEXMSR VIWTSRHIRXW FIXXIV
IRKEKIQIRXGSQQSR MRXIVIWX VIWTSRHIRXW GSWX IJJIGXMZI ERH IEW] XS YWIGSQTVILIRWMZI
VIWTSRHIRXW VIEP XMQIMRWXERXERISYWMRXIVEGXMZI VIWTSRHIRXW TVSHYGXMZIIJJIGXMZI [SVO HSRI
VIWTSRHIRXW GSQJSVXEFPIERHIRXIVXEMRMRK VIWTSRHIRXW ERHEFPIXS FVIEO HS[RGYPXYVEP FEVVMIVW
VIWTSRHIRXW
Cheng Ean (Catherine) Lee 521
*MKYVI%HZERXEKIWSJ9WMRK7SGMEP1IHMEF]0IEHIVW
3RXLI SXLIV LERH *MKYVI WLS[WXLI ZEVMSYW HMWEHZERXEKIW SJPIEHIVW YWMRK WSGMEPQIHMEMRXLI
[SVOTPEGI 8LI XST XLVII GLEPPIRKIW MHIRXMJMIH F] XLI VIWTSRHIRXW EVI QMWYRHIVWXERHMRK SV
QMWMRXIVTVIXEXMSRSJMRJSVQEXMSRGSQQYRMGEXIHVIWTSRHIRXW PEGOSJTVMZEG]VIWTSRHIRXW ERH
EFWIRGI SJ WSGMEP GYIW VIWTSRHIRXW 3XLIV HMWEHZERXEKIW MRGPYHIMRJSVQEP GSQQYRMGEXMSR
VIWTSRHIRXW YREFPIXS GSQQYRMGEXI WIRWMXMZI SVXEFSSMWWYIW VIWTSRHIRXW MWWYIW SJ EGGIWWMFMPMX]
VIWTSRHIRXW FPYV PMRIW SJ PIEHIVWYFSVHMREXI VIPEXMSRWLMT VIWTSRHIRXW NEVKSR YWI
VIWTSRHIRXW PEGO SJ VIWTIGX VIWTSRHIRXW E WXEPOMRK EGX VIWTSRHIRXW XIGLRSPSK] MPPMXIVEXI
VIWTSRHIRXW ERHSXLIVW[LMGLMWRSXWTIGMJMIHVIWTSRHIRX
*MKYVI(MWEHZERXEKIWSJ9WMRK7SGMEP1IHMEF]0IEHIVW
522 The Use of Social Media in Leadership Communication: Benefits, Challenges …
0IEHIVWoTIVWTIGXMZISRXLIEHSTXMSRSJWSGMEPQIHMEEWIJJIGXMZIMRXIVREPGSQQYRMGEXMSRGLERRIP
0EWXP] MR SVHIV XS YRHIVWXERH PIEHIVWo TIVWTIGXMZI SR XLI EHSTXMSR SJ WSGMEP QIHME EW IJJIGXMZI
MRXIVREP GSQQYRMGEXMSR GLERRIP IPIZIRMXIQ WGEPIW HIZIPSTIH JVSQ XLI JMREP QIEWYVIQIRX WGEPIW JSV
8%1UYIWXMSRREMVIF](EZMW [IVIYWIH8LI8%1GSRWMWXWX[SZEVMEFPIWWYGLEW4IVGIMZIH)EWI
SJ9WI4)39 ERH4IVGIMZIH9WIJYPRIWW49 [LMGLTVIHMGXLS[TISTPIEGGITXERHEHSTXMRJSVQEXMSR
XIGLRSPSK]W]WXIQ*VSQXLIXIRMXIQWGEPIW[LMGLIQTLEWMWISRJMZIMXIQWIEGLJSV49ERH4)39WYGL
EW[SVOQSVIUYMGOP]MRGVIEWITVSHYGXMZMX]NSFTIVJSVQERGIIJJIGXMZIRIWWQEOIWNSFIEWMIVEW[IPPEW
IEW] XS YWI IEWI SJ PIEVRMRK IJJSVX XS FI WOMPJYP JPI\MFMPMX] ERH YRHIVWXERHEFPI QENSVMX] SJ XLI
VIWTSRHIRXWEKVIIHERHWXVSRKP]EKVIIHXLEXWSGMEPQIHMEMWIJJIGXMZI8LIPEWXMXIQMWSRXLISZIVEPPZMI[
SJ4)39ERH49JSVWSGMEPQIHMEEHSTXMSRMRPIEHIVWLMTGSQQYRMGEXMSR8EFPIWLS[WXLIVIWTSRHIRXWo
PIZIP SJ EKVIIQIRX [MXL XLI WXEXIQIRXW GSRGIVRMRK XLI IJJIGXW SJ PIEHIVWo YWEKI SJ WSGMEP QIHME EW E
GSQQYRMGEXMSRXSSP[MXLIQTPS]IIWMRXLI[SVOTPEGI
*SVMXIQ SJXLI VIWTSRHIRXW EKVIIH ERH WXVSRKP] EKVIIHXLEX YWMRK WSGMEP QIHME IREFPIW
PIEHIVWXSEGGSQTPMWLXLIXEWOWSJGSQQYRMGEXMRK[MXLIQTPS]IIWQSVIUYMGOP] SJXLIQEKVIIH
ERH WXVSRKP] EKVIIH XLEX YWMRK WSGMEP QIHME MRGVIEWIW PIEHIVWo TVSHYGXMZI GSQQYRMGEXMSR EW WLS[R MR
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WSGMEP QIHME IRLERGIW PIEHIVoW IJJIGXMZIRIWW SR XLI NSF 1ENSVMX] SJ XLI VIWTSRHIRXW
VIWTSRHIRXW EKVIIHERHWXVSRKP]EKVIIHXLEXYWMRKWSGMEPQIHMEQEOIWMXIEWMIVJSVPIEHIVWXSHSXLIMVNSF
*SVXLIMXIQWGEPIW SJ 4)39 SJ XLIQ EKVIIH ERH WXVSRKP] EKVIIH XLEX PIEVRMRK XS STIVEXI
WSGMEPQIHMEMWIEW]ERHVIWTSRHIRXWEKVIIHERHWXVSRKP]EKVIIHXLEXMXMWIEW]XSKIXWSGMEPQIHMEXSHS
[LEXXLIPIEHIV[ERXWMXXSHS,S[IZIVJSVMXIQSRP]VIWTSRHIRXW EKVIIHXLEXYWMRKWSGMEP
QIHME [SYPH FI IEW] JSV PIEHIVW XS FIGSQI WOMPJYP [LIVIEW VIWTSRHIRXW WXE] RIYXVEP ERH
VIWTSRHIRXWHMWEKVIIHERHWXVSRKP]HMWEKVIIH *SVMXIQX[SVIWTSRHIRXWXMGOIHRSXETTPMGEFPI
[LMPI VIWTSRHIRXW EKVIIH ERH WXVSRKP] EKVIIH XLEX WSGMEP QIHME MW JPI\MFPI XS MRXIVEGX [MXL
VIWTSRHIRXWWXE]RIYXVEPERHSRP] VIWTSRHIRXWHMWEKVIIHERHWXVSRKP]HMWEKVIIH*SVXLI JMREPMXIQSJ
4)39 SJXLIVIWTSRHIRXWEKVIIHERHWXVSRKP]EKVIIHXLEXPIEHIVoWMRXIVEGXMSR[MXLXLIIQTPS]IIW
MWGPIEVERHYRHIVWXERHEFPI
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4IVGIMZIH)EWISJ9WI4)39 JSVMXIQMWTSWMXMZIEWVIWTSRHIRXW[MXLSJXLIQWXVSRKP]EKVIIH
XLEXYWMRKWSGMEPQIHMEMWIEW]ERHYWIJYP JSVPIEHIVWLMTGSQQYRMGEXMSR[MXLEREZIVEKISJ*VSQ
XLMW VIWYPX XLI TIVJSVQERGI FIRIJMXW SJ YWEKI 49 SYX[IMKLIH XLI IJJSVXW SJ YWMRK XLI XIGLRSPSK]
4)39 XLIX[SHIXIVQMRERXWSJYWIVEGGITXERGIGSRXVMFYXIWXSETSWMXMZIEXXMXYHISJPIEHIVWYWMRKWSGMEP
QIHMEMRXLI[SVOTPEGI8LMWMRXYVRHVMZIWXLIYWIVFILEZMSYVEPMRXIRXMSRERHJYVXLIVEHSTXWWSGMEPQIHME
EWIJJIGXMZIMRXIVREPGSQQYRMGEXMSRGLERRIP
8EFPI0IEHIVWo%HSTXMSRSJ7SGMEP1IHMEEW)JJIGXMZI-RXIVREP’SQQYRMGEXMSR’LERRIP9WMRK8%1MXIQ
WGEPIW
-XIQ7GEPIWR! 2% %ZIVEKI
9WMRKWSGMEPQIHMEIREFPIWQIPIEHIV XS
EGGSQTPMWLXLIXEWOWSJGSQQYRMGEXMRK[MXLXLI
IQTPS]IIWQSVIUYMGOP]

9WMRKWSGMEPQIHMEMRGVIEWIWQ]PIEHIV
TVSHYGXMZIGSQQYRMGEXMSR
9WMRKWSGMEPQIHME[SYPHMQTVSZIQ]PIEHIV
GSQQYRMGEXMSRTIVJSVQERGI
9WMRKWSGMEPQIHMEIRLERGIWQ]PIEHIV
IJJIGXMZIRIWWSRXLINSF
Cheng Ean (Catherine) Lee 523
9WMRKWSGMEPQIHMEQEOIWMXIEWMIVJSVQIPIEHIV
XSHSQ]NSF
0IEVRMRKXSSTIVEXIWSGMEPQIHMEMWIEW]JSVQI
PIEHIV
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PIEHIV [ERXMXXSHS
-X[SYPHFIIEW]JSVQIPIEHIV XSFIGSQIWOMPJYP
PIEHIVW
-PIEHIV [SYPHJMRHWSGMEPQIHMEJPI\MFPIXS
MRXIVEGX[MXL
1]PIEHIV MRXIVEGXMSR[MXLXLIIQTPS]IIWYWMRK
WSGMEPQIHMEMWGPIEVERHYRHIVWXERHEFPI
3ZIVEPP-PIEHIV JMRHXLIWSGMEPQIHMEW]WXIQ
YWIJYPMRQ]GSQQYRMGEXMSRTVEGXMGIWERH-JMRHMX
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‘SRGPYWMSR
8SGSRGPYHIXLIVIWTSRHIRXWEKVIIHXLEXWSGMEPQIHMELEWFSXLXLIFIRIJMXWERHGLEPPIRKIWMRPIEHIVWLMT
GSQQYRMGEXMSR =IX QENSVMX] SJ XLIQ EKVIIH ERH WXVSRKP] EKVIIH [MXLXLI XIR MXIQWGEPIW SJ 49 ERH
4)39[LMGLMRHMGEXIWXLEX WSGMEPQIHMEMW TIVGIMZIHXS FI YWIJYP ERH IEW]XS YWI -R EGGSVHERGI[MXL
[LEX 8%1 TSWXYPEXIW XLI 49 ERH 4)39 [IVI JSYRH XS LEZI E WMKRMJMGERX MRJPYIRGI SR XLI PIEHIVWo
MRXIRXMSR XS YWI XLI XIGLRSPSK] (EZMW 8LYW F] YWMRK 8%1 EW E ZEPMH QIEWYVIQIRX JSV
EGGITXERGIERHEHSTXMSRSJERI[XIGLRSPSK]MRERSVKERMWEXMSRXSKIXLIV[MXLPIEHIVoW JVIUYIRXYWISJ
WSGMEPQIHMEXSSPWMRXLI[SVOTPEGIEWWLS[RMR*MKYVIXLMWWXYH]GSRGPYHIWXLEXGSVTSVEXIPIEHIVWMR
1EPE]WMERGSQTERMIWEVIOIIRXSEGGITXERHEHSTXWSGMEPQIHMEEWERIJJIGXMZIMRXIVREPGSQQYRMGEXMSR
GLERRIP
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While psychology may be an interesting subject, you may lack sufficient time to handle your assignments. Don’t despair; by using our academic writing service, you can be assured of perfect grades. Moreover, your grades will be consistent.

Engineering

Engineering is quite a demanding subject. Students face a lot of pressure and barely have enough time to do what they love to do. Our academic writing service got you covered! Our engineering specialists follow the paper instructions and ensure timely delivery of the paper.

Nursing

In the nursing course, you may have difficulties with literature reviews, annotated bibliographies, critical essays, and other assignments. Our nursing assignment writers will offer you professional nursing paper help at low prices.

Sociology

Truth be told, sociology papers can be quite exhausting. Our academic writing service relieves you of fatigue, pressure, and stress. You can relax and have peace of mind as our academic writers handle your sociology assignment.

Business

We take pride in having some of the best business writers in the industry. Our business writers have a lot of experience in the field. They are reliable, and you can be assured of a high-grade paper. They are able to handle business papers of any subject, length, deadline, and difficulty!

Statistics

We boast of having some of the most experienced statistics experts in the industry. Our statistics experts have diverse skills, expertise, and knowledge to handle any kind of assignment. They have access to all kinds of software to get your assignment done.

Law

Writing a law essay may prove to be an insurmountable obstacle, especially when you need to know the peculiarities of the legislative framework. Take advantage of our top-notch law specialists and get superb grades and 100% satisfaction.

What discipline/subjects do you deal in?

We have highlighted some of the most popular subjects we handle above. Those are just a tip of the iceberg. We deal in all academic disciplines since our writers are as diverse. They have been drawn from across all disciplines, and orders are assigned to those writers believed to be the best in the field. In a nutshell, there is no task we cannot handle; all you need to do is place your order with us. As long as your instructions are clear, just trust we shall deliver irrespective of the discipline.

Are your writers competent enough to handle my paper?

Our essay writers are graduates with bachelor's, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college degree. All our academic writers have a minimum of two years of academic writing. We have a stringent recruitment process to ensure that we get only the most competent essay writers in the industry. We also ensure that the writers are handsomely compensated for their value. The majority of our writers are native English speakers. As such, the fluency of language and grammar is impeccable.

What if I don’t like the paper?

There is a very low likelihood that you won’t like the paper.

Reasons being:

• When assigning your order, we match the paper’s discipline with the writer’s field/specialization. Since all our writers are graduates, we match the paper’s subject with the field the writer studied. For instance, if it’s a nursing paper, only a nursing graduate and writer will handle it. Furthermore, all our writers have academic writing experience and top-notch research skills.
• We have a quality assurance that reviews the paper before it gets to you. As such, we ensure that you get a paper that meets the required standard and will most definitely make the grade.

In the event that you don’t like your paper:

• The writer will revise the paper up to your pleasing. You have unlimited revisions. You simply need to highlight what specifically you don’t like about the paper, and the writer will make the amendments. The paper will be revised until you are satisfied. Revisions are free of charge
• We will have a different writer write the paper from scratch.
• Last resort, if the above does not work, we will refund your money.

Will the professor find out I didn’t write the paper myself?

Not at all. All papers are written from scratch. There is no way your tutor or instructor will realize that you did not write the paper yourself. In fact, we recommend using our assignment help services for consistent results.

What if the paper is plagiarized?

We check all papers for plagiarism before we submit them. We use powerful plagiarism checking software such as SafeAssign, LopesWrite, and Turnitin. We also upload the plagiarism report so that you can review it. We understand that plagiarism is academic suicide. We would not take the risk of submitting plagiarized work and jeopardize your academic journey. Furthermore, we do not sell or use prewritten papers, and each paper is written from scratch.

When will I get my paper?

You determine when you get the paper by setting the deadline when placing the order. All papers are delivered within the deadline. We are well aware that we operate in a time-sensitive industry. As such, we have laid out strategies to ensure that the client receives the paper on time and they never miss the deadline. We understand that papers that are submitted late have some points deducted. We do not want you to miss any points due to late submission. We work on beating deadlines by huge margins in order to ensure that you have ample time to review the paper before you submit it.

Will anyone find out that I used your services?

We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.

How our Assignment Help Service Works

1. Place an order

You fill all the paper instructions in the order form. Make sure you include all the helpful materials so that our academic writers can deliver the perfect paper. It will also help to eliminate unnecessary revisions.

2. Pay for the order

Proceed to pay for the paper so that it can be assigned to one of our expert academic writers. The paper subject is matched with the writer’s area of specialization.

3. Track the progress

You communicate with the writer and know about the progress of the paper. The client can ask the writer for drafts of the paper. The client can upload extra material and include additional instructions from the lecturer. Receive a paper.

4. Download the paper

The paper is sent to your email and uploaded to your personal account. You also get a plagiarism report attached to your paper.

GET A PERFECT SCORE!!!

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