Business strategy in the health system organization



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Business Strategy

Institutional Affiliation


Christiana Care Health System Organization’s Mission Statement

The mission of the Christiana Care Health System is to serve the general Delaware community by offering high quality health care services that target patients with heart diseases, cancer, and other illnesses while offering teaching services to students who would fulfil the organization’s vision.

First Guiding Principle: What We Do?

The health system, which is currently located in Delaware, provides several healthcare services. One of the services offered by this institution revolves teaching services since the institution has a teaching hospital that consists of two campuses. The health system has managed to offer this particular service to both medical and dental students. Other services offered by this particular institution revolve around cancer treatment, cardiology, trauma treatment services, and women health services. The hospital is known for its excellence when considering the services mentioned above (Wayland, & McDonald, 2016). This shows that the organization is working parallel to its mission to offer excellent and quality healthcare services to its patients. The cancer treatment services have led the health system to be well-known since the number of radiology procedures held back in 2013 surpassed 300,000. Innovative and affordable health care systems have been adopted by this particular organization due to its effectiveness and the fact that systems of care are highly valued by the community. The health system also offers rehabilitation and neonatal intensive care services to its patients. In the country, it ranked 21st when considering the volume of admissions. This shows that this particular hospital has a competitive advantage over a good number of hospitals located in the region and the country as well. The philosophy of this particular organization revolves around offering affordable and quality care to its patients further benefiting the community at large (Wayland, & McDonald, 2016). 

Second Guiding Principle: Where Are We Going?

The organization vision’s statement is to be build an effective, affordable, and valuable system of care that will be of value to the patients since the system will focus on the needs and wants of the patients and neighbors. The organization has managed to rank among top thirty when considering the volume of admissions in the country. The same ranking has been seen when considering other aspects such as surgeries conducted, emergency visits, and births. The organization wants to focus on the community. This has led to the development of a system of a care that will offer value to the neighbors as stated in the short description of the company (Wayland, & McDonald, 2016). The vision of the company is to understand what is valuable to the patients admitted in the hospital. This particular aspect will improve the services offered by the organization since the medical practitioners will offer services respectfully while showing compassion to the patients. The vision of the organization focuses on learning more about the neighbors, who they really are, their wants and needs. This particular vision will also improve the services offered by the organization to the neighbors since the health system will have met the needs and wants of the neighbors. Hence, the primary vision of the organization is to build a better relationship with the neighbors by understanding their needs and wants.

Third Guiding Principle: How Will We Get There?

The hospital will achieve its vision by offering affordable and valuable services to the patients that meet the needs and wants of the neighbors. This aspect will be possible through partnership between the organization, the patients, and the family members of the patients. The partnership will contribute to the development of a valuable, affordable, and effective system of care that will meet the needs and wants of the patients and the neighbors as well (Wayland, & McDonald, 2016). 


Wayland, M. S., & McDonald, W. G. (2016). Strategic analysis for healthcare: Concepts and practical applications.

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