Communication and Conflict in Resources folder

 

Discussion Board 2 – Communication Issues

Initial Post: After reading about Communication and Conflict in the Reading & Resources folder, answer the following in your discussion.

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#1 Recall a situation in which you experienced Conflict. Provide a brief description of the situation and define the Type of Conflict you experienced.

#2 In the communication process during this situation of conflict, identify the Ineffective Communication behaviors that occurred and explain why they were ineffective in resolving the conflict.

#3 In this situation, how could you have been more assertive in dealing with the conflict? Include information from the video and link on Assertiveness.

Replies: Respond to two (2) classmates displaying active listening (or in this case reading) and empathy from the Phases of Cooperation.

Initial Posts: 1 initial post, 250-500 words, at least one academic reference, due Thursdays by 2359 ET
Replies: 2 replies, 100-250 words each, due Sundays by 2359 ET

Cite all source(s) used in the text as well as in a reference section using APA format.

Sources should be credible and published within 5 years. Do not use a wiki, blog, or source that is not backed by a valid organization.

Weekly Assignment 2: Establishing SMARTER Goals

SMARTER GOALS

Develop one academic goal you have while at Stratford University. It could be for this course, for your degree, for your studying, or another area. Fill out each area of this worksheet. Your description should answer the questions in the Mnemonic and provide a clear explanation for each part.

Name  
Goal  
Date  
Reason this goal is important to me  
Step Mnemonic Description
1 S pecific

Exactly what is it you want to achieve in your work or personal life? Good goal statements explain: what, why, who, where and when. If your goal statement is vague, you will find it hard to achieve because it will be hard to define success.

 
2 M easurable

You must be able to track progress and measure the result of your goal. Good goal statements answer the question: how much or how many. How will I know when I achieve my goal?

 
3 A greed

Your goal must be relevant to and agreed with all parties; examples include your manager & employees.

 
4 R ealistic

The goal should be stretching, but realistic and relevant to you and your company. Ensure the actions you need to take to achieve your goal are things you can do and control. Is this goal achievable?

 

 
5 T ime-Bound

Goals must have a deadline. A good goal statement will answer the question: When will I achieve my goal? Without deadlines, it’s easy to put goals off and leave them to die. As well as a deadline, it’s a good idea to set some short-term milestones along the way to help you measure progress.

 
6 E valuate- what is working & not working? Barriers?

Seeking win –win?

 
7 Reassess- what changes need to be made & take action.

(Since you may not be able to do this part yet, list what actions you would take if you found you were not reaching your goal)

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