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Creativity to New Product Development: Making the Idea Real
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ENTR 6212: New Venture Creation
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Note: This is the text-only version of this week’s lecture.
All media (i.e. videos, flash presentations, and PowerPoints) and learning activities (i.e.
assigned readings, assignments, and discussions) are accessible only through the
online course.
Week 2: Creativity to New Product Development:
Making the Idea Real
Week 2: Overview
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Video Transcript
Week 2: Introduction
Entrepreneurial activity has been shown to contribute to innovative activities, competition,
economic growth, and job creation (Carree and Thurik, 2003). According to a 2004 Venture
Impact study, 10% of the U.S. Gross Domestic Product (GDP) is directly related to new venture
creation, and perhaps more importantly, over 20% of research and development (R&D) in the
U.S. is performed by firms with under 500 employees (this has risen from 6% in 1984) (Global
Insight, 2004). Startups are vital to global economic growth. In the US, high-growth ventures
account for up to 50% of new jobs created (Fetsch, 2016). Simply put, new ventures are vital to
the economy.
Key to the vitality of new ventures is creativity and innovation. These are buzzwords for sure,
but data suggest that new firms are in fact drivers for innovation. Additionally, a recent study by
the Small Business Administration found that products by small firms are more economically
and technically important in terms of innovations than larger firms. Entrepreneurial managers
need to be able to develop creative technologies, processes, and business plans to successfully
enter into the market and thrive. How does one go about doing this? Can creativity be learned
and “exercised?” If so, how can these techniques be applied to new product and business
ideas? This week is designed to give access to tools that will help you accomplish innovative
strategic thinking.
Finally, since we’ll be learning tools for innovative product and business development, a major
asset to the newly developed innovation is protecting it. That is why we are also covering
intellectual property (IP). IP can help a firm protect its technology, processes, and innovations.
There are several strategies to accomplish this, and we will explore each of them in detail.
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Lessons
Lesson 1: Brainstorming, Idea Screening, and Evaluation
Lesson 2: New Product Development
Lesson 3: Intellectual Property
Week 2: Learning Objectives
By the end of this week, you should be able to understand:
ï‚· Creative brainstorming and how these processes can be used in product and business
planning.
ï‚· The product development process and how it applies to new ventures.
ï‚· The role and types of intellectual property in new products, businesses, and processes.
Week 2: Learning Activities
Week 2
Learning Activity Description Due Date Point
Value
Weight
Week 2 Lesson 1 Brainstorming, Idea
Screening, and Evaluation
Day 5 ~ ~
Week 2 Reading 1 Essentials of
Entrepreneurship: Chapter 3
Day 5 ~ ~
Week 2 Lesson 2 New Product Development Day 5 ~ ~
Week 2 Reading 2 ï‚· IDEO Case Study
ï‚· On the Use of a
Simplified New
Product Development
Process in an EarlyStage Firm
Day 5 ~ ~
Week 2 Discussion 1 IDEO Case Study/Video Initial Post:
Day 5
Response:
10 30%
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Day 7
Week 2 Lesson 3 Intellectual Property Day 5 ~ ~
Week 2 Reading 3 ï‚· Free Patent Searches
ï‚· Government Site
ï‚· Copyright Office of
the US Government
Day 5 ~ ~
Week 2 Discussion 2 Intellectual Property Initial Post:
Day 5
Response:
Day 7
10 30%
Week 2 Assignment 1 Written Case Study Day 7 100 40%
Total 120
Note: All assignments are to be submitted through the Assignments area of the course.
Similarly, all discussions can be accessed in the Discussions area.
Lesson 1: Brainstorming, Idea Screening, and
Evaluation
Introduction
Creativity is the ability to develop new ideas and discover new ways of
looking at problems and opportunities. Innovation is the ability to apply
creative solutions to those problems to enhance or enrich people’s
lives. Successful entrepreneurs come up with ideas then find ways to
make them work to solve a problem or to fill a need. Apple was started
because the founders wanted to make an assembled home computer.
Starbucks was founded to give patrons access to gourmet coffee.
Walmart was founded to give customers excellent value.
Entrepreneurs often look at the status quo and want to challenge it. Take Steve Jobs for
example, Apple’s co-founder and former CEO. In 1976, he and Steve Wozniak challenged the
assumption that only large corporations would want computers. Their idea was to put computers
in each home. In 1983, Jobs challenged the notion that computers are complex devices for
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business people and scientists, and created the Macintosh. In 2001, he challenged the music
industry with the creation of iTunes. You may think to yourself, “I’m not Steve Jobs – I’m not that
creative!” Perhaps not, but we all have an innate creative ‘muscle’ that can be worked,
strengthened, and improved.
We will learn techniques for improving creativity and brainstorming. These techniques are
perfect for the small entrepreneurial team seeking to improve or even develop the initial spark of
an innovative idea.
Learning Objectives
By the end of this lesson, you should be able to understand:
ï‚· Different techniques for idea generation, screening, and evaluation.
ï‚· Brainstorming and how it can be applied to new business and product ideas.
Ideation and Brainstorming Techniques
In being an entrepreneur, one needs to balance the left and right brain.
The left brain is logical, and processes things in a step-by-step fashion.
The right brain is unsystematic, unstructured, and is generally
associated with creativity.
The following is taken from the course textbook, Essentials of
Entrepreneurship. Our textbook notes several key points in trying to
balance left and right brain thinking: Maintaining discipline while
maximizing creativity.
People that have developed their right brain skills tend to:
ï‚· Ask, “Is there a better way?”
ï‚· Challenge convention.
ï‚· Be prolific thinkers, generating lots of ideas.
ï‚· Realize there may be more than one right answer.
ï‚· See problems as springboards to ideas.
ï‚· Relate seemingly unrelated ideas to a problem to generate innovative solutions.
ï‚· Have ‘helicopter’ skills – the ability to rise above the daily routine to see an issue from a
broader perspective, then swoop back down to focus on an area in need of change.
As a fledgling entrepreneur (or intrepreneur), how does one go about enhancing creativity in a
problem space? Our text talks about some interesting ideas such as talking to a child, playing
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with toys, reading books, and taking time off. Those are good ideas, but what is needed is a way
to come up with good ideas. A common tool which is used is called brainstorming. We will now
turn our attention to this tool.
Creativity Techniques
In my years of harnessing creativity, I have typically used one-hour brainstorming sessions.
These typically occurred with a team of no more than five people. This seems like the right
amount of time, and the right amount of people. I have found that within the process, it is key
that everyone is encouraged to participate. It is also important that someone be designated the
scribe, ahead of time.
The great thing about brainstorming sessions is that with the use of the internet, these sessions
can occur practically anywhere at any time! For virtual brainstorming sessions with virtual
teams, I use Skype. These virtual sessions, for me, have typically involved one other person.
Creativity Techniques
Innovation (1 of 2)
View the following video on the entrepreneurial mindset:
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Innovation (2 of 2)
View the following video on industrial design and innovation.
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Brainstorming (1 of 3)
Brainstorming is a process in which a small group of people interact
with very little structure, and with the goal of producing a large
quantity of novel and imaginative ideas. The goal is to create an
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open, uninhibited atmosphere that allows members of the group to generate and iterate ideas.
Ideas should be evaluated without criticism, as many times off-beat ideas can influence the
thought process to produce unique solutions.
Here’s a video on how IDEO brainstorms.
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Self-Check
Type your answer to the question in the box and then select Submit for a response.
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Brainstorming (2 of 3)
Our text gives a good guide for brainstorming sessions. The following information can be found
in our course textbook (p. 21), Essentials of Entrepreneurship.
Select the gears in the man’s head to learn the steps to brainstorming.
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Alternate Version
These sessions can be used in large companies, as well as the fledgling new venture. Imagine
a small group of founders sitting around a table brainstorming the business model. Try it – it
works! Later in the lesson we will see the well-known design firm IDEO using structured
brainstorming in the new product development process. The process and results are
compelling, and are absolutely applicable to planning a new company.
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Brainstorming (3 of 3)
View the following video on brainstorming:
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Method 635
Using Method 635
As pointed out before, this method is used for finding/collecting ideas — similar to general
brainstorming. However, this method is more disciplined.
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Theory of Inventive Problem Solving (TRIZ) (1 of 7)
Theory of Inventive Problem Solving (TRIZ, pronounced TREES)
An even more structured approach to creative problem solving is TRIZ. I’ve used TRIZ on
several occasions. For example, when I was developing a product of my own, I was stuck for
about a year. I then decided to try TRIZ. In a few hours I had several concepts which ended up
being chosen for final design. One of those concepts will be in production shortly.
The following information, along with additional information regarding TRIZ can be found at the
following location:
What is TRIZ?
TRIZ was developed by Genrich Altshuller and his colleagues in the former USSR
starting in 1946, and is now being developed and practiced throughout the world.
TRIZ research began with the hypothesis that there are universal principles of invention
that are the basis for creative innovations that advance technology, and that if these
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principles could be identified and codified, they could be taught to people to make the
process of invention more predictable. The research has proceeded in several stages
over the last 50 years. Over 2 million patents have been examined, classified by level of
inventiveness, and analyzed to look for principles of innovation. The three primary
findings of this research are as follows:
1. Problems and solutions were repeated across industries and sciences
2. Patterns of technical evolution were repeated across industries and sciences
3. Innovations used scientific effects outside the field where they were developed
In the application of TRIZ all three of these findings are applied to create and to improve
products, services, and systems.
Theory of Inventive Problem Solving (TRIZ) (2 of 7)
TRIZ works! Large and small companies are using TRIZ on
many levels to solve real, practical everyday problems and
to develop strategies for the future of technology. TRIZ is in
use at Ford, Motorola, Procter & Gamble, Eli Lilly, Jet
Propulsion Laboratories, 3M, Siemens, Phillips, LG, and
hundreds more.
Projects of all kinds frequently reach a point where all the analysis is done, and the next
step is unclear. The project team must be creative, to figure out what to do. Common
creativity tools have been limited to brainstorming and related methods, which depend
on intuition, fiat, and the knowledge of the members of the team. These methods are
typically described as psychologically based and having unpredictable and unrepeatable
results.
TRIZ is a problem solving method based on logic and data, not intuition, which
accelerates the project team’s ability to solve these problems creatively. TRIZ also
provides repeatability, predictability, and reliability due to its structure and algorithmic
approach. “TRIZ” is the (Russian) acronym for the “Theory of Inventive Problem
Solving.” G.S. Altshuller and his colleagues in the former U.S.S.R. developed the
method between 1946 and 1985. TRIZ is an international science of creativity that relies
on the study of the patterns of problems and solutions, not on the spontaneous and
intuitive creativity of individuals or groups. More than three million patents have been
analyzed to discover the patterns that predict breakthrough solutions to problems. (triz–
journal)
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Theory of Inventive Problem Solving (TRIZ) (3 of 7)
TRIZ is spreading into corporate use across several parallel paths – it is increasingly
common in Six Sigma processes, in project management and risk management
systems, and in organizational innovation initiatives.
As mentioned, TRIZ research began with the hypothesis that there are universal
principles of creativity that are the basis for creative innovations that advance
technology. If these principles could be identified and codified, they could be taught to
people to make the process of creativity more predictable.
The short version of this is:
Somebody someplace has already solved this problem (or one very similar to it.)
Creativity is now finding that solution and adapting it to this particular problem.
Much of the practice of TRIZ consists of learning these repeating patterns of problems—
solutions, patterns of technical evolution, and methods of using scientific effects—and
then applying the general TRIZ patterns to the specific situation that confronts the
developer.
Exhibit 1 describes this process graphically.
Alternate Version
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In Exhibit 1, the arrows represent transformation from one formulation of the problem or
solution to another. This four-step problem solving approach forces the user to
overcome inherent psychological bias that is typically the foundation of psychological
ideation techniques. (triz–journal)
Theory of Inventive Problem Solving (TRIZ) (4 of 7)
For example, a powerful demonstration of this method comes from the pharmaceutical
industry. Following the flow of Exhibit 1, the specific problem is as follows:
Tailored bacteria are used to cultivate human hormones, producing a superior product to
those refined from animal sources. To produce the product, very large quantities of
tailored bacteria cells are cultured, the cells must be broken open and the cell wall
material removed so that the useful hormones can be processed. A mechanical method
for breaking the cells had been in use at a moderate scale for some time, but the yield
was 80 percent and it was variable. A current crisis was a reduction in yield to 65
percent, and a long-term problem was anticipated in trying to scale production up to high
rates, with yield much better than 80 percent.
The TRIZ general problem, at the highest level, is to find a way to produce the product
with no waste, at 100 percent yield, with no added complexity. A TRIZ general
solution formula is “The problem should solve itself.”
One of the patterns of the evolution of technology is that energy (fields) replaces objects
(mechanical devices). For example, consider using a laser instead of a scalpel for eye
surgery. In this case, ultrasound can be used to break the cell walls or use of an enzyme
to “eat” the cell wall (chemical energy) could be used instead of hitting them. This may
seem very general, but it led the pharmaceutical researchers to analyze all the
resources available in the problem (the cells, the cell walls, the fluid they are in, the
motion of the fluid, the processing facility, etc.) and to conclude that three specific
solutions had high potential for their problem:
1. The cell walls should be broken by sound waves (from the pattern of evolution of
replacing mechanical means by fields).
2. The cell walls should be broken by shearing, as they pass through the
processing facility (using the resources of the existing system in a different way).
3. An enzyme in the fluid should “eat” the cell walls and release the contents at the
desired time.
All three methods have been tested successfully. The least expensive, highest yield
method was soon put in production. (triz-journal)
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Theory of Inventive Problem Solving (TRIZ) (5 of 7)
The “General TRIZ Solutions” referred to in Exhibit 1 have been developed over the course of
the 60 years of TRIZ research, and have been organized in many different ways. Some of these
are analytic methods such as:
ï‚· The Ideal Final Result and Ideality;
ï‚· Functional Modeling, Analysis and Trimming; and
ï‚· Locating the Zones of Conflict (This is more familiar to Six Sigma problem solvers as
“Root Cause Analysis.”).
Some are more prescriptive such as:
ï‚· The 40 Inventive Principles of Problem Solving;
ï‚· The Separation Principles;
ï‚· Laws of Technical Evolution and Technology Forecasting; and
ï‚· 76 Standard Solutions.
In the course of solving any one technical problem, one tool or many can be used. The 40
Principles of Problem Solving are the most accessible “tool” of TRIZ. These are the principles
that were found to repeat across many fields, as solutions to many general contradictions, which
are at the heart of many problems. (triz-journal)
Theory of Inventive Problem Solving (TRIZ) (6 of 7)
A fundamental concept of TRIZ is that contradictions should be eliminated. TRIZ recognizes two
categories of contradictions:
1. Technical contradictions are the classical engineering “trade-offs.” The desired state
can’t be reached because something else in the system prevents it. In other words,
when something gets better, something else gets worse.
Classical examples include:
o The product gets stronger (good), but the weight increases (bad).
o The bandwidth for a communication system increases (good), but requires more
power (bad).
o Service is customized to each customer (good), but the service delivery system
gets complicated (bad).
o Training is comprehensive (good), but keeps employees away from their
assignments (bad).
2. Physical contradictions, also called “inherent” contradictions, are situations in which one
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object or system has contradictory, opposite requirements.
Everyday examples abound:
o Surveillance aircraft should fly fast (to get to the destination), but should fly slowly
to collect data directly over the target for long time periods.
o Software should be complex (to have many features), but should be simple (to be
easy to learn).
o Coffee should be hot for enjoyable drinking, but cold to prevent burning the
customer.
o Training should take a long time (to be thorough), but not take any time. (trizjournal)
Theory of Inventive Problem Solving (TRIZ) (7 of 7)
TRIZ research has identified 40 principles that solve the technical/tradeoff contradictions and
four principles of separation that solve the physical/inherent contradictions. Additional examples
include:
Entertainment Singapore needs to find a way to manage automobile traffic on the
Sentosa, its entertainment island (aquarium, bird sanctuary,
dolphin show, restaurants, music, etc.). Applications of TRIZ
developed eight families of solutions.
IT Product Development A manufacturing company doubled the value to the customer of
their patient interview system for opticians’ offices by applying the
feedback and self-service principles of TRIZ to the overall product
development, and applying the principles of segmentation—taking
out and composite construction to the training and support.
School Administrators Creativity has been greatly enhanced in situations ranging from
allocation of the budget for special education to building five
schools with funding for only four, to improving racial harmony in
schools.
Waste Processing Dairy farm operators could no longer dry the cow manure due to
increased cost of energy. TRIZ led the operators to a method used
for the concentration of fruit juice, which requires no heat.
Warranty Cost
Reduction
Ford used TRIZ to solve a persistent problem with squeaky
windshields that was costing several million dollars each year.
Previously, they had used TRIZ to reduce idle vibration in a small
car by 165 percent, from one of the worst in its class to 30 percent
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better than the best in class.
From loose brainstorming sessions to TRIZ techniques, creative sessions can help you. This is
true whether you are in a large company, or in the formation of a new venture. You can develop
innovative solutions for even the most mundane problems. Try it! (triz–journal)
TRIZ in Action (1 of 3)
Please view the following video on TRIZ: Part 1.
TRIZ: Part 1
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TRIZ in Action (2 of 3)
Please view the following video on TRIZ: Part 2.
TRIZ: Part 2
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TRIZ in Action (3 of 3)
Please view the following video on TRIZ: Part 3.
TRIZ: Part 3
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Week 2 Reading 1 (Complete by Day 5)
Value: Participation
Please read:
Essentials of Entrepreneurship: Chapter 3
Lesson 1: Summary
The entrepreneur’s secret weapon in creating ventures with value in the marketplace is applying
creativity and innovation to solve problems. Creativity is the ability to develop new ideas and to
discover new ways of looking at problems and opportunities. Innovation is the ability to apply
creative solutions to those problems and opportunities to enhance or to enrich peoples’ lives.
There are methods to help the entrepreneurial team develop innovative solutions. These include
brainstorming and more structured methods like Method 635 and TRIZ. Entrepreneurship is the
result of a disciplined, systematic process of applying creativity and innovation to needs and
opportunities in the marketplace.
Lesson 2: New Product Development
Introduction
New Product Development (NPD) is the conceptualization, design, engineering
implementation, and commercialization of a new product. It has been well-studied in the
context of established corporations, across a broad range of industries, for decades.
This body of research argues the importance of practices ranging from the
implementation of cross-functional teams to the planning and adoption of scalable
architectures and product platforms. The NPD process is arguably the most important
dynamic capability within a firm.
However, what about new product development within early-stage entrepreneurial firms?
Firms with fewer than 100 employees are known to comprise more than 98% of all
businesses in the United States and are key contributors to innovation and economic
growth. Data suggest that effective management of the development of new products in
such firms is no less important – and perhaps more so – than for mature corporations,
given historically high product and firm-level failure rates. In new firms, the successful
launch and commercialization of the first product has been shown to be critical to
survival and is perhaps the most important aspect of a firm. Approaches to and
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successful outcomes from new product development are both by common sense and
study one of the foundations for venture survival. Understanding the product
development processes and methods used to increase the likelihood of successful
outcomes is paramount to the new venture. New firms do not have the resources – time,
money, and staff – to absorb product failure that is the result of a poorly executed
development process. Understanding NPD practices in the context of new ventures and
executing them properly is fundamental to entrepreneurial success.
IDEO is a world leading design firm. They have designed many of the product innovations you
use on a daily basis. They believe their critical skill is their design process – the way they
structure and think about a problem. Many outside companies use their services to obtain
unique solutions. Ford used them to design the unique green dashboard for the Fusion Hybrid
Sedan. The special leaf growing gas meter is being hailed as, revolutionary. IDEO structures
their process to frame a problem, and they use brainstorming to come up with special solutions.
This type of thinking is not only useful for products, but it is useful for new businesses and
business models as well. In this section we will see how IDEO does it, and how you can do it
too!
Learning Objectives
By the end of this lesson, you should be able to understand:
ï‚· The new product development process and its use in early-stage firms.
ï‚· Team brainstorming dynamics.
ï‚· How market investigation and brainstorming can shape product and business ideas.
Week 2 Reading 2 (Complete by Day 5)
Value: Participation
Please read:
ï‚· The HBS IDEO case.
ï‚· On the Use of a Simplified New Product Development Process in an Early-Stage Firm.
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Week 2 Discussion 1
Week 2 Discussion 1: IDEO Video
Value: 10 Points
Review the IDEO Video and the Design Thinking Video from MIT Altitude.
The new shopping cart is an interesting idea, but nearly 20 years later we are still using the
same old designs.
Answer the following questions:
ï‚· Why wasn’t this idea commercialized?
ï‚· What are some of the faults in the design?
ï‚· What about the business model?
ï‚· Are there any issues with the ‘shopping cart market’ that would inhibit innovation?
ï‚· What did you notice about their empathetic, enthnographic approach? Did you see any
example of the issues from the Altitude MIT video?
ï‚· How do you feel about their approach to brainstorming? Did you see any differences
from the IDEO video?
Post your response in the Discussions area by end of Day 5, and comment on at least
two of your classmates’ posts by end of Day 7.
IDEO Deep Dive Video
New product development and new venture development can utilize many of the same
structured creative processes and principles. IDEO is a design firm located in California. It has
developed some of the most recognizable innovations over the last twenty years. The following
videos show the development process centered on making the typical shopping cart better.
Video: Inside IDEO .
Design Thinking
David Kelly is a world leader in design thinking, and IDEO’s strategy for approaching design is
very applicable to the entrepreneur. Many entrepreneurs rush to a decision, direction, or design.
What is needed is a different approach, and IDEO’s methods are a good place to start for the
new entrepreneur.
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Here is a short brief on design thinking from IDEO’s CEO:
We can’t tell you about our “process” because we don’t have one. Design challenges are
inherently complex and deserving of more than a step-by-step plan in order to resolve
emerging nuances and provide pathways to implementation.
Because design is messy and non-linear, each project we do is bespoke. We customize
it for the challenge at hand. The scoping of the project plan is when our approach starts
to take shape, and where our partnership with you begins.
We refer to our overall approach as “design thinking”: a means of problem solving that
uses design methodologies to tap into a deep reservoir of opportunity. These methods
include observation, prototyping, building, and storytelling, and can be applied by a wide
range of people to a breadth of organizational challenges.
An inherently shared approach, design thinking brings together people from different
disciplines to effectively explore new ideas—i deas that are more human-centered, that
are better able to be executed, and that generate valuable new outcomes.
Design thinking also enables us to collectively tackle problems and ideas that are more
complex than the lone designer can imagine: inaccessible healthcare, billions of people
living on a few dollars a day, energy usage outpacing the planet’s ability to support it,
education systems that fail students, and beyond. These problems all have people at
their heart. They require a collaborative, human-centered, iterative, and practical
approach to finding the best ideas and ultimate solutions. Design thinking is just such an
approach to innovation. (IDEO)
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Some discussion questions:
ï‚· What did you notice about their empathetic, ethnographic approach? Did you see any
example of issues from the video?
ï‚· How do you feel about their approach to brainstorming? Do you see any differences
from the IDEO video?
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IDEO: Additional Notes
Through IDEO we saw how a type design firm goes about developing an idea into a functional
prototype. Of note was the way IDEO used structured brainstorming and a project leader to
shape the product idea and specifications. There are many parallels of this process to refining
business ideas and models. Also important was the in-field investigation into customer needs
and the issues with current product offerings. Again, this type of ground-work is invaluable to the
start-up company. Lastly, the use of prototyping was shown. Regardless of a product for an
established firm or a new start-up technology, showing physical mock-ups can be essential in
conveying the business idea.
Video: Some Points of Mention
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Video Transcript
Product Development in Action (1 of 2)
Software Development
View the following videos about product development.
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Alternate Version
Product Development in Action (2 of 2)
Product Development of Drugs – The FDA Approval Process
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Alternate Version
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Lesson 2: Summary
The new product development process is essential to the new firm. However, it is unrealistic
that a very small firm will adopt very high levels of the NPD practices across-the-board. What is
more likely is that a firm will have a flexible development strategy working through an informal
process that selectively adopts best practices when they are needed, and to a level that is
appropriate given the needs of the product and management team. Many successful firms, as
shown in the PaperPro and IDEO cases, use outside firms to foster the development process.
What is important for the new firm is that there is certainly a need for balance in the strategic
management of the nascent firm between flexibility, structure, and process. New ventures can
benefit from well-established NPD practices, but they need to be free to implement them in
manners that foster, rather than inhibit, responsiveness. Maintaining flexibility, with the proper
amount of NPD discipline, seems the surest path to successful early-stage NPD.
Lesson 3: Intellectual Property (IP)
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Video Transcript
Introduction
Since new product and technology development is key to the new firm’s success, protecting it is
just as vital. In this section, you will be exposed to different intellectual property definitions and
strategies.
Learning Objectives
By the end of this lesson, you should be able to understand:
ï‚· The types and strategies for IP.
ï‚· The value to new ventures.
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Intellectual Property and Google
Please view the following video on IP from Google’s perspective.
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Computer science is a tough subject. Fortunately, our computer science experts are up to the match. No need to stress and have sleepless nights. Our academic writers will tackle all your computer science assignments and deliver them on time. Let us handle all your python, java, ruby, JavaScript, php , C+ assignments!
Psychology
While psychology may be an interesting subject, you may lack sufficient time to handle your assignments. Don’t despair; by using our academic writing service, you can be assured of perfect grades. Moreover, your grades will be consistent.
Engineering
Engineering is quite a demanding subject. Students face a lot of pressure and barely have enough time to do what they love to do. Our academic writing service got you covered! Our engineering specialists follow the paper instructions and ensure timely delivery of the paper.
Nursing
In the nursing course, you may have difficulties with literature reviews, annotated bibliographies, critical essays, and other assignments. Our nursing assignment writers will offer you professional nursing paper help at low prices.
Sociology
Truth be told, sociology papers can be quite exhausting. Our academic writing service relieves you of fatigue, pressure, and stress. You can relax and have peace of mind as our academic writers handle your sociology assignment.
Business
We take pride in having some of the best business writers in the industry. Our business writers have a lot of experience in the field. They are reliable, and you can be assured of a high-grade paper. They are able to handle business papers of any subject, length, deadline, and difficulty!
Statistics
We boast of having some of the most experienced statistics experts in the industry. Our statistics experts have diverse skills, expertise, and knowledge to handle any kind of assignment. They have access to all kinds of software to get your assignment done.
Law
Writing a law essay may prove to be an insurmountable obstacle, especially when you need to know the peculiarities of the legislative framework. Take advantage of our top-notch law specialists and get superb grades and 100% satisfaction.
What discipline/subjects do you deal in?
We have highlighted some of the most popular subjects we handle above. Those are just a tip of the iceberg. We deal in all academic disciplines since our writers are as diverse. They have been drawn from across all disciplines, and orders are assigned to those writers believed to be the best in the field. In a nutshell, there is no task we cannot handle; all you need to do is place your order with us. As long as your instructions are clear, just trust we shall deliver irrespective of the discipline.
Our essay writers are graduates with bachelor's, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college degree. All our academic writers have a minimum of two years of academic writing. We have a stringent recruitment process to ensure that we get only the most competent essay writers in the industry. We also ensure that the writers are handsomely compensated for their value. The majority of our writers are native English speakers. As such, the fluency of language and grammar is impeccable.
What if I don’t like the paper?
There is a very low likelihood that you won’t like the paper.
Reasons being:
When assigning your order, we match the paper’s discipline with the writer’s field/specialization. Since all our writers are graduates, we match the paper’s subject with the field the writer studied. For instance, if it’s a nursing paper, only a nursing graduate and writer will handle it. Furthermore, all our writers have academic writing experience and top-notch research skills.
We have a quality assurance that reviews the paper before it gets to you. As such, we ensure that you get a paper that meets the required standard and will most definitely make the grade.
In the event that you don’t like your paper:
The writer will revise the paper up to your pleasing. You have unlimited revisions. You simply need to highlight what specifically you don’t like about the paper, and the writer will make the amendments. The paper will be revised until you are satisfied. Revisions are free of charge
We will have a different writer write the paper from scratch.
Last resort, if the above does not work, we will refund your money.
Will the professor find out I didn’t write the paper myself?
Not at all. All papers are written from scratch. There is no way your tutor or instructor will realize that you did not write the paper yourself. In fact, we recommend using our assignment help services for consistent results.
What if the paper is plagiarized?
We check all papers for plagiarism before we submit them. We use powerful plagiarism checking software such as SafeAssign, LopesWrite, and Turnitin. We also upload the plagiarism report so that you can review it. We understand that plagiarism is academic suicide. We would not take the risk of submitting plagiarized work and jeopardize your academic journey. Furthermore, we do not sell or use prewritten papers, and each paper is written from scratch.
When will I get my paper?
You determine when you get the paper by setting the deadline when placing the order. All papers are delivered within the deadline. We are well aware that we operate in a time-sensitive industry. As such, we have laid out strategies to ensure that the client receives the paper on time and they never miss the deadline. We understand that papers that are submitted late have some points deducted. We do not want you to miss any points due to late submission. We work on beating deadlines by huge margins in order to ensure that you have ample time to review the paper before you submit it.
Will anyone find out that I used your services?
We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.
You fill all the paper instructions in the order form. Make sure you include all the helpful materials so that our academic writers can deliver the perfect paper. It will also help to eliminate unnecessary revisions.
2. Pay for the order
Proceed to pay for the paper so that it can be assigned to one of our expert academic writers. The paper subject is matched with the writer’s area of specialization.
3. Track the progress
You communicate with the writer and know about the progress of the paper. The client can ask the writer for drafts of the paper. The client can upload extra material and include additional instructions from the lecturer. Receive a paper.
4. Download the paper
The paper is sent to your email and uploaded to your personal account. You also get a plagiarism report attached to your paper.
Any citation style (APA, MLA, Chicago/Turabian, Harvard)
Our guarantees
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
Money-back guarantee
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.