For this learning activity, you will complete an online learning module from the Institute for Healthcare Improvement.
The goal of this activity is to provide you with an examination of effective teamwork and communication in a health care setting.
Effective teamwork and communication are critical parts of the design of safe systems. In this course, you’ll learn what makes an effective team through case studies from health care and elsewhere. You’ll analyze the effects of individual behavior for promoting teamwork, communication, and a culture of safety. You will learn several essential communication tools, such as briefings, SBAR, and critical language, and you will learn how to prevent common problems associated with lapses in communication during critical transition points in health care.
Once you have completed all three lessons in this module, you will receive a certificate of completion. To receive credit for this assignment, you will need to submit that certificate of completion.
In order to be granted access to the Open School courses as a student, you must update your account for student access and then fully logout for this access to be triggered. Please follow the steps below to update your account for student access.
From Students and Residents, click the pencil icon at the top right:
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