How to Avoid Performance Evaluation Errors

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Chapter 6 Recruitment


How to Make Recruiting More Effective?


What do you think about employee referrals?  What are the drawbacks and advantages you perceive with this practice?


What are the pros and cons of using temporary or leased employees rather than hiring permanent employees?

Written Assignment: Design a Recruitment Plan:

Your organization, Health Source, Inc., owns four large drugstores in Houston, Texas, and will open two more stores in the next year. One of the new stores will be located in suburban Houston, and the other will represent your first venture into the Dallas market. Each store will require about twenty-five employees at the start, including five pharmacists, four cosmeticians, a manager, and assistant manager, and a number of clerks.

How would you go about locating and recruiting the fifty employees needed for the new stores? How do the recruiting methods you considered compare with one another in terms of cost, and how effective do you think each will be? how long will the recruiting process take? Are there any possible legal or ethical ramifications to think about?

Written Assignment: Different Recruitment Methods

Your small home health care service company of about 50 workers has traditionally recruited employees using newspaper print advertisements. Applications have been decreasing from these ads, so you are looking for alternative ways to generate more applicant flow. The company president has requested that you, as HR manager, prepare an overview of how educational/academic and Internet recruitment efforts might improve the recruitment traffic. In the overview, present the pros and cons of these new methods and compare them to newspaper recruiting.


Chapter 7 Employee Selection


What role should personality testing play in selection for most jobs?


Compare briefly the major types of employment interviews described in Chapter 7. Which type would you prefer to conduct? Why?


What issues might arise in the use of background checks in the selection process?

Written Assignment: Preparing to Conduct an Interview

Your job responsibilities have just expanded to include interviewing job applicants. The first interviews will take place in about ten days. Fortunately, there are up-to-date job descriptions available for the jobs for which you will be conducting interviews, Still, you feel a bit uncertain of exactly how to proceed. You decide to check the Internet for advice on how to conduct interviews.

1. Locate resources that would be useful to you in learning how to conduct interviews.

2. Find and work through an interviewer training simulation online.

3. Write a one-page report of what you have learned about how to conduct an effective job interview.

Written Assignment: How Should You Have Been Hired?

Pick a job that you have held or the job you wish to obtain after graduation from your current course of study.

1. Consider the knowledge, skills, abilities, and experience needed to perform that job. List the attributes you believe an employer should look for in hiring a new employee for that job.

2. Determine how you would go about measuring these attributes in an applicant.

3. Suppose you have decided to use a structured interview. Write down situational and behavior description questions that would be useful in selecting employees for that job.

Chapter 10 Performance Management


How to Avoid Performance Evaluation Errors?

Question 2

If you were an employee, would you want to be evaluated by traits, behavior, or results? Why?


Discuss how you would go about diagnosing an employee’s performance problems. List several factors to consider.

Written Assignment: Performance Management Systems

Reflect upon your own experience with performance management systems – this could be paid or unpaid, or an internship/placementexperience. Were you given goals? If yes, what impact did this have on your ability to do your job? If not, what impact did this have? Did the environment help or hinder your motivation? Did the environment help or hinder your motivation? Specifically, what was it about the environment or your supervisor that caused your motivation to increase or decrease? What could the organization or your supervisor have done to help address this for, what did they do?

If you do not have any of the experience listed above, research a company’s performance management systems, and compare its components and the organization’s practices with what we have learned in Chapter 10. How might the organization modify its performance management systems? What likely impact would that have on organizational performance?

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