Job training in Smart Business Cleveland

Knowledge Transfer

Required Material

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O’Boyle Feldman, M. (2014, January 4). Intergenerational Communications in the workforce

. Retrieved from

Pepe, M. E. (2013). How to bridge generation gaps. HR Magazine, 58(11), 40-43. Retrieved from ProQuest in the Trident Online Library.

Schramm, J. (2014). Preparing for an aging workforce. HR Magazine, 59(12), 47. Retrieved from ProQuest in the Trident Online Library.

Trautman, S. (2013). 5 questions that drive knowledge transfer

. Retrieved from  (for Case 1)

Trautman, S. (2012). How it works: The Steve Trautman Co. 3 step knowledge transfer solution

. Retrieved from  (Case 1)

Trautman, S. (2012). Introduction to the Steve Trautman Co. 3 step knowledge transfer process

. Retrieved from  (for Case 1)

Trautman, S. (2012). The Steve Trautman Co. 3-step knowledge transfer solution with knowledge silo matrix demo

. Retrieved from  (for Case 1)

Performance Management

Required Material

Lussier, R. & Hendon, J. Developing and managing: Performance management and appraisal. Retrieved from com/upm-data/45674_8.pdf” rel=”nofollow”>

Telania (2016). Performance Appraisal vs. Performance Management. Retrieved from

UNCW Dare to Learn Academy (2016). Full Cycle Performance: Employee Empowerment Virtual Workshop (for employees). Retrieved from  (for SLP 1)

Optional Material

UNCW Dare to Learn Academy (2016). Full Circle Performance: Goal Setting and Calibration (for supervisors and managers). Retrieved from  (for SLP 1).

On-The-Job Training

Required Material

Burroughs, A. (2014). On-the-job training. Smart Business Cleveland, 25(10), 36. Retrieved from the Trident Online Library.

In-job training has broad benefit. (2011, Aug 25). The Daily Post. Retrieved from the Trident Online Library.

IUSoutheast (2009, July 20). HR management: Training & development

. Retrieved from

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