Managing critical infrastructure

Professional services
Our Remote Hands services consists of first-class technical
assistance on-the-ground at any NEXTDC data centre. Remote
Hands enables a flexible approach for customers in managing
their critical infrastructure. Leveraging our technical capabilities
allows them to get back to focusing on their core business. Our
Remote Hands technicians are highly skilled and extensively
certified individuals. They are responsible for the ongoing
management of our world-class facilities and have been
recognised globally by Uptime Institute and DataCenter Dynamics.
Remote Hands services support customers throughout their
infrastructure lifecycle, starting with technical advisory, planning,
project management and migration stages, right the way
through to post migration day-to-day support such as managing
deliveries and operational infrastructure support. Our data centre
experts are part of the unique customer experience offered by
NEXTDC and their abilities to support any challenges around
taking full advantage of our premium data centre services adds
significant value to the convenience of doing business with us.
During the current pandemic, they have been a critical asset to
our customers under mandated social distancing rules,
providing the eyes and hands that are an important comp

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