Managing Quality ethical dilemmas

For this assignment, you will discuss how Christian principles can be applied to an operations management dilemma:

Select one of the ethical dilemmas below from the text:

Don't use plagiarized sources. Get Your Custom Essay on
Managing Quality ethical dilemmas
Just from $9/Page
Order Essay

1. Managing Quality (Chapter 6) (page 227)

2. Process Strategy (Chapter 7) (page 291)

3. Layout Strategy (Chapter 9) (page 379)

4. Supply Chain Management (Chapter 11) (page 453)

5. Inventory Management (Chapter 12) (page 502)

Briefly summarize the issue. Note that only a small portion of your paper’s content should be devoted to summarizing the issue.

Respond to the following question(s) in the text:

How can this issue be addressed from a Christian worldview? In other words, what guidance from a Biblical perspective could be applied to understand and possibly resolve the dilemma?  The following GCU websites may be helpful: Doctrinal Statement (http://www.gcu.edu/About-Us/Doctrinal-Statement.php) and Mission and Vision (http://www.gcu.edu/About-Us/Mission-and-Vision.php.)

In addition to addressing the questions, the student may also optionally frame the issue using ethical theories (Utilitarianism, Kantian ethics, Distributive Justice, Virtue ethics and Covenantal ethics). Note however that the questions provided must be addressed.

Use external citations. Your paper should have at least six external citations (in additional to any Biblical citations) to help frame the issue. No Wikipedia citations are allowed.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

Format: use Times New Roman (font size: 12) with 1-inch margins.

Submittal

Submit your file in a Microsoft Word document. Ensure that your last name is in your file name.

This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment.

You are not required to submit this assignment to Turnitin.

 

 

 

 

 

This is the ethical dilemma I chose:

A lawsuit a few years ago made headlines worldwide when a McDonald’s drive-through customer spilled a cup of scalding hot coffee on herself. Claiming the coffee was too hot to be safely consumed in a car, the badly burned 80-year-old woman won $2.9 million in court. (The judge later reduced the award to $640,000.) McDonald’s claimed the product was served to the correct specifications and was of proper quality. Further, the cup read “Caution—Contents May Be Hot.” McDonald’s coffee, at 180º, is substantially hotter (by corporate rule) than typical restaurant coffee, despite hundreds of coffee-scalding complaints in the past 10 years. Similar court cases, incidentally, resulted in smaller verdicts, but again in favor of the plaintiffs. For example, Motor City Bagel Shop was sued for a spilled cup of coffee by a drive through patron, and Starbucks by a customer who spilled coffee on her own ankle. Are McDonald’s, Motor City, and Starbucks at fault in situations such as these? How do quality and ethics enter into these cases?

Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

We value our customers and so we ensure that what we do is 100% original..
With us you are guaranteed of quality work done by our qualified experts.Your information and everything that you do with us is kept completely confidential.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

The Product ordered is guaranteed to be original. Orders are checked by the most advanced anti-plagiarism software in the market to assure that the Product is 100% original. The Company has a zero tolerance policy for plagiarism.

Read more

Free-revision policy

The Free Revision policy is a courtesy service that the Company provides to help ensure Customer’s total satisfaction with the completed Order. To receive free revision the Company requires that the Customer provide the request within fourteen (14) days from the first completion date and within a period of thirty (30) days for dissertations.

Read more

Privacy policy

The Company is committed to protect the privacy of the Customer and it will never resell or share any of Customer’s personal information, including credit card data, with any third party. All the online transactions are processed through the secure and reliable online payment systems.

Read more

Fair-cooperation guarantee

By placing an order with us, you agree to the service we provide. We will endear to do all that it takes to deliver a comprehensive paper as per your requirements. We also count on your cooperation to ensure that we deliver on this mandate.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Open chat
1
You can contact our live agent via WhatsApp! Via +1 817 953 0426

Feel free to ask questions, clarifications, or discounts available when placing an order.

Order your essay today and save 30% with the discount code STARS