A healthcare organization restructures its staffing system for over six months. Many employees and managers now work with individuals they have never worked with before. An employee requests a meeting with HR to discuss concerns about his new direct nursing supervisor. The employee alleges that the supervisor is a poor departmental leader, citing examples such as not responding to e-mails in a timely manner, not conducting performance feedback and disinterested and rude behavior during employee meetings. Before the restructuring, the supervisor had high-performance ratings and senior management considered him a valuable contributor. Serving in an authoritative role is something completely new for the supervisor. The HR manager considers what action to take in response to the employee complaint, realizing that senior management will probably resist any attempt to move the supervisor to another department. The situation seems to settle down, but a few weeks later, HR receives more complaints from other employees about the same supervisor. 1. What are the rights of employees in this scenario? 2. What is a potential harmful consequence of not taking action to resolve the conflict between the employee and his supervisor? 3. Considering the legal aspects of due process, what are the appropriate next steps the HR manager should take? Your case study paper should be at least two pages in length. In your response to the scenario, be sure to include academic sources to support your positions/conclusions. You are required to use the textbook and at least two additional outside sources. Be sure that your analysis is highly relevant, thorough, and on topic. Accuracy should be strong, with close attention to detail in all parts of the assignment. Writing should be clear and concise with solid sentence structure and should be free of grammar, punctuation, and spelling errors. All sources used must be referenced; paraphrased and quoted material must have accompanying citations in APA style.
Flynn, W. J., Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2016). Healthcare human resource management (3rd ed.). Boston, MA: Cengage Learning
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