-The elements that unite services, that differentiate service processes from non-service processes and that differentiate various types of services from each other. Customers generally participate in the service process, often with direct and uncensored interactions with employees and facilities. The resulting variations in demand present a challenge to the operations manager to use effectively the perishable service capacity.
-This results because production and consumption occur simultaneously and thus the inability to inventory services.
-The course covers strategic and tactical issues associated with designing and managing service operations. It provides tools to help assess operations, redesign processes, and establish systems to ensure an excellent customer experience
|Deliverable||Date Due||% of Grade|
|Quizzes (Total of 5 quizzes)||Bi-Weekly||18%|
|Individual Cases (Total of 2 cases)||Upload before end of Week 4 and end of Week 6||40%|
|Group Case (Total of 1 case)||Upload before end of Week 8||22%|
|Graded Discussion Boards||Weekly||20%|
|Grade Rubric for Participation in
Weekly Discussion Board
|Question-response message and reply message are appropriate, coherent and logical||50%|
|Question-response message is supported by outside research as needed||20%|
|Proper grammar, punctuation, APA references (if applicable)||15%|
|Messages are of sufficient length (250 words each or more)||15%|
|Total Weight Factors||100%|
We value our customers and so we ensure that what we do is 100% original..
With us you are guaranteed of quality work done by our qualified experts.Your information and everything that you do with us is kept completely confidential.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
The Product ordered is guaranteed to be original. Orders are checked by the most advanced anti-plagiarism software in the market to assure that the Product is 100% original. The Company has a zero tolerance policy for plagiarism.Read more
The Free Revision policy is a courtesy service that the Company provides to help ensure Customer’s total satisfaction with the completed Order. To receive free revision the Company requires that the Customer provide the request within fourteen (14) days from the first completion date and within a period of thirty (30) days for dissertations.Read more
The Company is committed to protect the privacy of the Customer and it will never resell or share any of Customer’s personal information, including credit card data, with any third party. All the online transactions are processed through the secure and reliable online payment systems.Read more
By placing an order with us, you agree to the service we provide. We will endear to do all that it takes to deliver a comprehensive paper as per your requirements. We also count on your cooperation to ensure that we deliver on this mandate.Read more